PRIVACY POLICY

At Whitelotustees.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us when you use our website, purchase our products, or engage with our custom printing services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We collect various types of information for the purpose of providing and improving our services to you.

A. Personal Information You Provide:

This includes information that can be used to contact or identify you, typically collected when you place an order, create an account, or contact customer support:

• Contact Data: Name, shipping address, billing address, email address, and phone number.

• Order Data: Details about the products and services you purchase (e.g., T-shirt size, color, design specifications, payment details).

• Account Data: Username and password (encrypted).

• Communication Data: Records of your correspondence with us (e.g., chat transcripts, emails).

B. Design and Content Data:

As a custom printing service, we collect the creative content you upload or provide:

• Artwork Files: Logos, images, text, and graphics you submit for printing.

• Design Instructions: Notes, mock-ups, and preferences regarding the placement and printing technique.

C. Automatically Collected Data (Usage Data):

When you access our website, we may automatically collect certain information sent by your browser:

• Technical Data: Your device's Internet Protocol (IP) address, browser type and version, operating system, and time zone setting.

• Browsing Data: Pages you visit, time spent on those pages, date and time of your visit, and referring website addresses.

• Tracking Data: Information collected via cookies, web beacons, and similar tracking technologies to track activity on our service and hold certain information (see Section 4).

2. HOW WE USE YOUR INFORMATION

We use the collected data for the following essential purposes:

• Order Fulfillment: To process your transactions, complete and ship your custom T-shirt orders, and provide delivery notifications.

• Service Provision: To create, customize, and print the products exactly according to your specifications.

• Customer Support: To respond to your inquiries, provide troubleshooting, and resolve issues related to your orders or account.

• Account Management: To manage your account, verify your identity, and provide access to features like order history.

• Marketing & Promotions (with consent): To send you updates, promotional materials, special offers, and newsletters about our new products or services. You can opt-out at any time.

• Improvement: To monitor and analyze website usage, perform internal research, improve our product offerings, and enhance the overall user experience.

• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and prevent fraudulent activities.

3. SHARING YOUR INFORMATION

We do not sell, trade, or otherwise transfer your Personal Information to outside parties for their independent marketing use. We may share your information only in the following limited circumstances:

• Service Providers: We share necessary data with trusted third-party vendors who perform services on our behalf, such as payment processors, shipping carriers (e.g., name and delivery address), and IT service providers (e.g., website hosting). These parties are obligated to keep your information confidential and use it only to perform their specific functions.

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. COOKIES AND TRACKING TECHNOLOGY

Whitelotustees.com uses Cookies and similar tracking technologies to enhance your browsing experience:

• What are Cookies? Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information.

• Our Use: We use cookies to remember items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction.

• Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. SECURITY OF YOUR DATA

The security of your Personal Data is important to us. We implement a variety of security measures to maintain the safety of your information, including the use of Secure Socket Layer (SSL) technology for all data transmission and secure servers for storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. YOUR DATA PROTECTION RIGHTS

Depending on your location, you have rights regarding the personal data we hold about you. You can request to:

• Access the personal data we have about you.

• Correct any inaccurate or incomplete data.

• Delete your personal data (subject to certain legal exceptions, such as order history required for tax purposes).

• Withdraw Consent for processing your data (where consent is the legal basis for processing).

To exercise any of these rights, please contact us using the information provided below.

7. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.